Renewable Energy client and associated entities

The Problem

The client received very short notice from management to expand operations across Southeast Asia to support rapid business growth. Within 1–2 months, they needed to:

• Mobilise local teams in Singapore, Thailand, Indonesia, and Taiwan
• Set up a new entity in Malaysia
• Transfer a group of local employees into the new Malaysian entity
• Establish local payroll operations across each market, including statutory registrations, payroll policies, payroll systems, and processes

Projects of this scale typically require at least 6 months of planning, but the client had only 1–2 months, across five countries simultaneously.

Our Solutions

We aligned quickly on requirements and timelines, and flexibly supported urgent “last-minute” changes. Our team built a tight execution plan across all five countries, including:

• Registration with relevant statutory bodies
• Set-up of payroll policies, systems, and end-to-end processes
• Migration of employee profiles into new payroll systems
• Close coordination with the client’s internal teams to meet the implementation deadlines

Results

• Migrated 200+ employee profiles and payroll/HR policies from the client’s existing Malaysian entity to a new Malaysian entity within 1 month (Dec 2024 – Jan 2025), during peak payroll transition season
• Successfully implemented payroll systems and processes in Singapore, Thailand, Indonesia, and Taiwan within 2 months
• Ensured on-time salary payments across all locations with no major disruptions
• Client achieved a smooth regional launch and expressed strong satisfaction with the outcomes achieved by the BSO team